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Canada’s Wonderland FAQ’s

What is included in Canada’s Wonderland Hotel Package?

  • One night accommodation
  • Two Regular Daily Admission Tickets to Canada’s Wonderland (all-day passes- $150 value) including Splash Works (20-acre premier water park)
  • 2 Hot Buffet Breakfasts ($50 value)
  • 10% off food and beverage valid at Crave restaurant, Patio Bar + Grill, or poolside at Oasis Patio Bar + Patio on-site

What kind of breakfast is included?

  • Hot buffet breakfasts: Fresh hand-cut fruits, a variety of cereals, muffins, croissants, bread, yoghurt, bagels, eggs, bacon, sausages, breakfast potatoes, coffee, tea, and juice (Regularly $21.99 per person)

Is there an additional cost for more than 2 adults staying in the room when purchasing the package?

  • Each additional adult will be charged for their ticket and/or breakfast charges. Additional discounted Canada’s Wonderland tickets are available at check-in at $49 inclusive of tax. Additional guests wanting to enjoy the hot buffet breakfast will receive 50% off our buffet breakfast in Crave Restaurant.

Can I have breakfast on any day during my stay?

  • Buffet Breakfast vouchers can be redeemed on any day during your stay at the hotel, and may be consumed at our Crave Restaurant. Breakfast is currently served from 7:00 am to 10:30 am.

If I am staying for 2+ nights. Can I repeat the 1-night package and get 2 more tickets per night?

  • Absolutely, guests can take this option and you will receive all of Canada’s Wonderland tickets at check-in.

Can I use all my tickets on the same day? Is there a date restriction on the tickets?

  • With Canada’s Wonderland hotel packages including tickets, they are valid on any day of the regular season,

Do you have additional passes for sale at the hotel?

  • Purchase discounted Canada’s Wonderland tickets at Guest Services/Front Desk during check-in for $49 inclusive of tax

Can you purchase the Junior or Senior Canada’s Wonderland tickets at the hotel?

  • No, the hotel only offers Regular Daily Admission Tickets (Ages 3-64, over 48″ tall in shoes on date of visit.)

Do you have 2-day passes?

  • No, 2-day passes are no longer offered, however, you can book two Canada’s Wonderland hotel packages to obtain 2 tickets each day.

Do you sell ground admission passes (no rides, just gate entry)?

  • No, only Regular Daily Admission Tickets to Canada’s Wonderland are available with Canada’s Wonderland Package. Please visit www.canadaswonderland.com for more information regarding ground admission (no rides).

I am not a guest of the hotel. Can I walk in to buy tickets to Wonderland from the hotel? Can I buy them from you online?

  • Canada’s Wonderland tickets may be purchased online at our Lobby. Internet access is complimentary for registered guests. Additional charges may apply for non-resident guests.

Do our tickets get mailed to us?

  • Canada’s Wonderland tickets are only available for pick up at the hotel. They are presented to the guest at check-in or prior to check-in (full payment required).

Can we pick up tickets at the hotel in the morning and check in at night time?

  • Absolutely! Full payment for the package is required at the time you pick up your tickets. You can also leave your luggage at the hotel rather than bring it with you to the Park.

Is buffet lunch available with the hotel-issued wonderland tickets?

  • No, Please visit www.canadaswonderland.com for more information regarding meal options available at Canada’s Wonderland.

I’m traveling with my spouse and 2 children. Do you have packages that include children’s tickets?

  • Our Canada’s Wonderland Package includes Regular Daily Admission Tickets only. In this instance, you could purchase additional discounted tickets at check-in.

If we have a Season’s pass, can we qualify for any package?

  • Our package includes Canada’s Wonderland tickets, so this would not work for guests with a season’s pass. We recommend you search for the best available rate at www.bestwesternparkway.com

How much are roll-away beds/cribs?

  • Roll-away/cots can be rented from the hotel for $25 per night plus HST. They are equivalent to the size of a single bed. Cribs are available at no additional charge.

Can I get a CAA/AAA discount on the package?

  • Our packages are not applicable to any further discounts. CAA/AAA discounted rates are available at www.bestwesternparkway.com.

How many people can your rooms sleep?

  • Fire regulations allow a maximum of 5 people per room.

How far are you from Canada’s Wonderland?

  • We are approximately a 15 to 25-minute drive away from Canada’s Wonderland, depending on traffic.

How far are you from the Toronto Pearson International Airport?

  • We are approximately a 30+ minute drive away from Toronto Pearson International Airport, depending on traffic.

How far are you from downtown Toronto?

  • We are approximately a 20 to 25-minute drive away from Downtown Toronto, depending on traffic.

Do you have a swimming pool on-site?

  • Our hotel has two indoor pools and one outdoor pool.

What is your cancellation policy?

  • Our hotel cancellation policy is 48 hours, giving you until 2 days prior to arrival to cancel your booking without penalty.

Do you have a shuttle to Canada’s Wonderland?

  • The hotel does not offer a shuttle to Wonderland. Either personal or public transportation is recommended.

Do you have a shuttle from the Airport?

  • The hotel does not offer a shuttle to Pearson Airport. Either personal or public transportation is recommended.

Your address on your website isn’t being recognized by my GPS system. How do I find your hotel?

  • Our guests have been successful with using “ 600 HWY-7 E” instead of “ Highway 7”.
  • Alternatively please try 9005 Leslie St, Richmond Hill, ON, L3R 0G2.
  • As a reminder, the hotel is located in Richmond Hill, Ontario

How much is parking at Wonderland?

  • 2022 single-day parking is $25 per vehicle. Preferred parking in a special lot closer to the gate is $35 per vehicle.

How much is parking at the hotel?

  • Parking for our hotel guests is included with your stay.

How do I contact Wonderland?

How do I get to Wonderland by public transit? How much would it cost?

How much would it cost to get there by Taxi service?

  • Approximately $40.00 (prices may vary per taxi company)

Can we enter Splash Works with your hotel-issued Canada’s Wonderland tickets?

  • The tickets issued by the hotel are regular daily admission tickets and can be used to enter Splash Works when the water park is open. Access is only valid on the day your ticket is used.

What is Canada’s Wonderland’s Pet policy?

  • Only guide dogs/service animals are permitted in the Park.
  • Please visit www.canadaswonderland.com for more information regarding their Pet policy.

What are Wonderland’s hours of operation?

Rain delay tickets, can they be refunded?

  • Tickets are valid any day during the regular season. Canada’s Wonderland will not issue rain checks or refunds for inclement weather.

Can our passes be upgraded to the new “ Fast Lane” speed pass?

For Canada’s Wonderland FAQs, visit https://www.canadaswonderland.com/frequently-asked-questions

Comfortable Stay

“Comfortable beds, nice breakfast, helpful and friendly employees. Gave us a late checkout as I had a business meeting. Would come back again…”

stulizhodgson via TripAdvisor

Stay at Best Western Parkway Hotel

“We stay at Best Western for the great service we receive and the reward points. I recommend this hotel to anyone staying in Toronto/Richmond Hill! The restaurants are close by if you choose to leave the hotel (Crave Restaurant is amazing as well…the service is impeccable).”

333pmarier via TripAdvisor

Great place for kids and adults!

“My husband and I took Grandkids (8 and 11) to Toronto after Covid lock down and before the 4 wave hits. We wanted it to be fun, adventurous, and more like before Covid. We picked this hotel for the proximity to Canada’s Wonderland, and other tourist spots, as well as two pools, one outdoor and one indoor. It was very clean, staff very friendly and helpful, and pools were a hit. After a day out we could comeback to hotel and just relax around the pool. Would stay here again and recommend to anyone.”

Joan S via TripAdvisor

Great location/value

“Hotel is in a convenient location near 404 and 407, bars,restaurants, cinema and shopping. Clean and well managed with fast and efficient check in. AC didnt work but service appeared within 15 minutes of notification. He returned later with replacement part and repaired within 15 minutes. Bravo”

garybarber2022 via TripAdvisor

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